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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mary webster

July 15, 2026

5  out of  5
rating by mary webster
"Everyone is very nice and respectful . They have always answered all my questions making me feel heard."
We responded:
"Thank you for your kind words, Mary. We're committed to providing respectful and attentive service, and it's wonderful to know we made you feel heard."
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Brittany Meowww

June 9, 2026

5  out of  5
rating by Brittany Meowww
"We love Gwen and State Farm for all of our insurance needs!"
We responded:
"Brittany your positive feedback and the five star review. State Farm insurance is great and our goal is for our current and future customers to think that we are the best State Farm agency in northwest Ohio and southern Michigan. Your feedback tells us that we are on track for that. We appreciate you!"
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Hubert Wingate

June 5, 2026

5  out of  5
rating by Hubert Wingate
"Gwen and her staff at State Farm is the best insurance experience I’ve ever had. They are amazing. Always good prices, always fast and very helpful. They are the best."
We responded:
"Thank you Hubert for the 5 star review. We appreciate the feedback and have enjoyed working with you as well. We want to be the best State Farm insurance agent in and near Toledo. Great car insurance rates and affordable homeowners insurance are part of that. But positive customer experience is crucial. Thank you again for the feedback "
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Samar Yaghi

May 15, 2026

5  out of  5
rating by Samar Yaghi
"Kareeme was absolutely amazing to work with! She took the time to explain everything clearly and helped me save almost $50 compared to what I was paying with Progressive on my new truck. She made the whole process easy, stress-free, and actually cared about finding me the best deal possible. I highly recommend giving her a call if you’re looking for someone honest, responsive, and helpful!"
We responded:
"Dear Samar, thank you for your kind words about Kareeme. We're pleased to hear she provided exceptional service and helped you save money on your new truck. We appreciate your recommendation and look forward to assisting you in the future."
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Sarah Escobar

April 22, 2026

5  out of  5
rating by Sarah Escobar
"Really help me see that insurance of all kind is really not that complicated."
We responded:
"Thank you for your kind words, Sarah. I'm glad we could simplify the complexities of insurance for you. Your understanding and confidence mean a lot to us."
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Kayla Mikolajczyk

April 10, 2026

5  out of  5
rating by Kayla Mikolajczyk
"Gwen is awesome! Super knowledgeable and knows her stuff! Recommend her (:"
We responded:
"Thank you for your kind words, Kayla. We're pleased to hear that Gwen's expertise and knowledge made a positive impact on your experience."
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HBT LIFE

April 8, 2026

5  out of  5
rating by HBT LIFE
"I"
We responded:
"Thank you for your review, HBT LIFE. If there's anything specific you'd like to share or discuss about your experience, feel free to reach out."
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John Horn

March 17, 2026

5  out of  5
rating by John Horn
"She was very kind and very knowledgeable about everything we asked. It was a very pleasant experience."
We responded:
"Thank you for your kind words, John. We're pleased to hear that you had a pleasant experience and found our team knowledgeable. Your feedback is greatly appreciated."
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Dan Hoffmann

March 9, 2026

5  out of  5
rating by Dan Hoffmann
"They always take care of my insurance needs...fantastic agents💯!"
We responded:
"Thank you for your positive review Dan. We appreciate the feedback, as we strive to be the best State Farm agent in or near Toledo Ohio. Kareemy is a key member of our team and it's always nice to be recognized for great customer service. Please reach out if you have questions about car, homeowners or business insuance in the future. Our rates are great! Thanks again."
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Amy Hardy

February 16, 2026

5  out of  5
rating by Amy Hardy
"Awesome to work with!"
We responded:
"Thank you, Amy! We're thrilled you had an awesome experience with us. Your satisfaction with Gwen Szmania - State Farm Insurance Agent is our top priority."
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Jay Mclaughlin

February 12, 2026

5  out of  5
rating by Jay Mclaughlin
"GO TO GWEN! GREAT CUSTOMER SERVICE! SHE IS NOT YOUR AVERAGE AGENT. SHE GOES ABOVE AND BEYOND TO HELP."
We responded:
"Thanks, Jay! Thrilled to hear Gwen's customer service exceeded expectations. She's committed to going above and beyond for clients like you."
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Diana Williams

February 11, 2026

5  out of  5
rating by Diana Williams
"Excellent service."
We responded:
"Thank you, Diana! We're thrilled to hear you had an excellent experience with our service. We’re here for any future insurance needs you may have."
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Starlishia Gray

February 2, 2026

5  out of  5
rating by Starlishia Gray
"Yes I love there Service they are so patient and loving and friendly thank you again for taking me on as new client"
We responded:
"Thank you, Starlishia! We're glad our patient and friendly service made a positive impression. We appreciate having you as a new client."
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Elle

December 1, 2025

5  out of  5
rating by Elle
"Very dedicated and diligent."
We responded:
"Thank you, Elle! I'm so glad to hear that you found our team dedicated and diligent. We strive to provide excellent service and appreciate your kind words."
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Ray Doriot

September 11, 2025

5  out of  5
rating by Ray Doriot
"Gwen and team are fantastic! Very prompt and thorough with their service. Highly recommend them as a local agency."
We responded:
"Thank you so much for your wonderful review, Ray! We're delighted to hear that you find our service prompt and thorough. Your recommendation means a lot to us!"
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Joseph Pierce

September 3, 2025

5  out of  5
rating by Joseph Pierce
"She wonderful"
We responded:
"Thank you so much, Joseph, for your kind words! I'm glad to know you had a positive experience with us at Gwen Mitchell - State Farm Insurance. We're always here to help!"
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Julie Westenfelder

August 12, 2025

5  out of  5
rating by Julie Westenfelder
"Thank you so much to Gwen Mitchell for answering a text early Saturday morning! My son was going to pick up a new car in Illinois and needed to have proof of insurance to drive it back to Ohio. Gwen not only responded immediately but took care of the paperwork he needed within the hour! I highly recommend Gwen Mitchell and State Farm! Thank you😊"
We responded:
"Thank you, Julie! I'm so glad to hear that Gwen was able to handle your son's insurance needs so promptly and efficiently over the weekend. We appreciate your recommendation and are always here to help whenever you need us."
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Molly Baumgartner

July 7, 2025

5  out of  5
rating by Molly Baumgartner
"All of the staff at Qwen’s office is amazing to working with. They always do everything they can to get you the best quote and their customer service is amazing! So glad I use them for my home insurance and auto! Recently had my car break down on the side of the road and I called the office and they handed everything for me and got me tow truck right away!"
We responded:
"Thank you, Molly! Thrilled to hear our amazing team was able to assist promptly with your home insurance and auto needs. We're glad to have you with us!"
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Phyllis Sheets

June 24, 2025

5  out of  5
rating by Phyllis Sheets
"Gwen is always on top of all the latest news and changes. And the Ting devices she gave me makes my home feel so much safer."
We responded:
"Thank you so much, Phyllis! I'm glad to hear that Gwen’s expertise and the Ting devices have helped bring you peace of mind. We appreciate your trust and look forward to continuing to serve you!"
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Claire Cowdrey

June 12, 2025

5  out of  5
rating by Claire Cowdrey
"Gwen is absolutely amazing. She explained everything very thoroughly & simply. We felt very comfortable buying insurance here."
We responded:
"Thank you so much, Claire! I'm delighted to hear that you felt comfortable and found Gwen's explanations thorough and simple. It's our pleasure to help make the insurance process smooth for you!"
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The Leviathan

May 29, 2025

5  out of  5
rating by The Leviathan
"A family member referred me to Gwen when my existing policies were discontinued with my long time provider. Gwen was very helpful, professional, and gave me a solution to the problem in short order. Will happily refer any friends and family I have in the area to her."
We responded:
"Thank you so much for your kind words! It’s so awesome to hear that we were able to quickly and professionally find a solution for you. We really appreciate your willingness to refer friends and family to us. It’s special"
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Kevin Johnson

May 28, 2025

5  out of  5
rating by Kevin Johnson
"Friendly and informative. We have been with them for 17+ years, and so far, so good."
We responded:
"Thank you so much for your kind words, Kevin! I'm happy to hear that you find us friendly and informative and that our service has met your expectations over the past 17+ years. We're grateful for your loyalty and look forward to many more years of serving you!"
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Jeffery Gauntt (LaResistAnts)

May 14, 2025

5  out of  5
rating by Jeffery Gauntt (LaResistAnts)
"Great experience with Gwen! Highly recommended!!!"
We responded:
"Thank you so much for your kind words! I'm glad to hear you had a great experience with us at Gwen Mitchell - State Farm Insurance Agent. Your recommendation means a lot to us!"
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Donna Blanco

May 14, 2025

5  out of  5
rating by Donna Blanco
"Gwen and her team have always been great to deal with. Very responsive, helpful and kind! I appreciate them all!"
We responded:
"Thank you so much for your kind words, Donna! We’re delighted to hear that our team's responsiveness and helpfulness made a positive impact on your experience. We truly appreciate your support!"
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Matthew Taylor

March 31, 2025

5  out of  5
rating by Matthew Taylor
"Gwen and her team have been great and helpful I am glad I made the switch to State Farm"
We responded:
"Thank you, Matthew! I'm so pleased to hear that you found Gwen and her team great and helpful. We're glad you made the switch to State Farm, and we're here to assist with any of your insurance needs."